![]() ![]() If this is the future of car buying, the buyer is fully screwed. Not only will I never be doing businesses with Shift again, but I will be warn every car buyer I know against them. The hilarious thing? For all that F-, non personal, non thoughtful, dishonest service, they still charge a $1000 "dealer fee" with every sale – despite their 150 point inspection not being thorough enough to even catch a non working convertible top. ![]() And instead, they sold it to someone else. They fixed the convertible top yesterday, and never called me, emailed me, or texted me to let me know as I'd requested. I call Shift hoping it's some kind of mistake, and guess what. This morning, a few days later, I wake up and see a "sale pending" notification online for the car. I call a few days later to check in, they say the techs are working on it. I tell them to please fix the convertible top and call me back as soon as its fixed. I tell the salesman I would have bought the car on the spot, except a faulty convertible top could mean thousands in repairs. ![]() I drive an hour and a half to test drive the car, and the convertible top isn't working. Okay, so sounds like it's in great working shape. I found a solid deal on their site for the exact car I was looking for, and was told it was "Shift Certified" by their 150 point in house inspection. Strongly warn against trusting this company. I have bought many cars from many dealerships but never had to deal with these kind of issues. Shift Reviews 4,587 Great 4.0 VERIFIED COMPANY Visit this website Write a review 4.0 total 3 Filter Sort: Most relevant MS Marco Smarto 1 review US Verified Shift screwed up in selling me a Shift screwed up in selling me a vehicle with a clear title (I purchased cash). Very unprofessional company stay far away. To top it off their employee ran a red light camera ticket in my vehicle while texting and I received the ticket while they were performing repairs on the car. Never again in my life will Do any business with shift and warning everyone stay away from this company. Keep sending emails they never get back to you. Their service advisor Noval was extremely unprofessional and rude did not resolve my issues and closed my case without completing the repairs and does not know what he is talking about he is not fit to be working there as an employee/ advisor and is acting like a kid and cannot resolve customer complaints in a timely manner you have to chase him for days for a response. They keep denying problems with the vehicle even though they exist the cars they sell are so called certified but they are not they have serious issues like brakes and mechanical problems. They are fast to sell you the vehicle but when it breaks down they will not stand behind their 30 day warranty. They sold me a Range Rover sport with countless problems since the day I purchased it. Horrible experience from start to finish they are incompetent. 1.7 (13 reviews) 10750 SW Denney Rd Suite 148/Bldg 4 Beaverton, OR 97132 Visit Shift Portland Sales hours: 10:00am to 8:00pm View all hours (971) 238-1763 Inventory Used 2018 BMW 328d Base. ![]()
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